Preferred Qualifications
Demonstrated ability to build trust with stakeholders and guide clients through complex service journeys.
Experience working with technical or security-focused teams to solve client challenges collaboratively.
Comfortable navigating diverse personalities and maintaining a client-first mindset, especially in dynamic or changing environments.
A proactive communicator who anticipates needs, adapts quickly, and balances strategic thinking with hands-on problem-solving.
About the Role
We are seeking a Client Success Specialist to serve as the primary point of contact for cybersecurity clients. You’ll guide client engagement from onboarding to completion, ensuring satisfaction, proactive support, and alignment with business outcomes.
Key Responsibilities
Lead onboarding and relationship management throughout project lifecycles.
Monitor client satisfaction and success metrics.
Coordinate client feedback loops and service improvements.
Collaborate with delivery and engineering teams to address needs.
Track renewals, follow-ups, and expansion opportunities.
Why Join Us?
Champion long-term client success in security transformation
Collaborate with expert teams on impactful engagements
Enjoy a growth-focused, service-oriented culture